National Payments Corporation of India (NPCI) will function as the authorized Bharat Bill Payment Central Unit (BBPCU).
BBPCU will be responsible for setting business standards, rules, and procedures for technical and business requirements for all participants.
The Bharat Bill Payment System (BBPS) will function as a tiered structure for operating the bill payment system in the country under a single brand image.
BBPCU will also undertake clearing and settlement activities related to OFF-US transactions.
BBPCU will have a dispute resolution mechanism to handle all disputes arising between participants and also an end-to-end consumer complaint grievance redressal mechanism to resolve all consumer complaints regarding payment of bills.